This is where the technical expertise and support capabilities that we have cultivated over the years come into play. Dry vacuum pumps have been one of our main products since the start of our precision equipment and electronics business. We do not just manufacture and deliver these pumps, but also regularly disassemble and inspect them to restore them to like-new condition, thereby preventing equipment breakdowns and contributing to the 24/7 operation of semiconductor factories. We want to be the best partner for our customers, so we listen carefully to the requests of our customers who are expanding globally and continue to support their businesses.
Becoming the best partner for our customers
Accompanying our customers and supporting the evolution of semiconductors
We want to be your best partner
Responding to diverse needs and quickly resolving them
We work together with our customers to solve their technical problems, and also supply consumables essential to their business operations and perform maintenance on our products. Not only do we have a hotline set up to respond to any troubles and have a system in place to quickly respond to them, but we also exchange opinions closely and hold repeated discussions not only about short-term issues, but also about the medium- to long-term roadmap for the future. Customers' needs are extremely diverse and require rapid solutions. For example, CMP equipment. We offer a wide range of polishing and cleaning technology options to meet a variety of customer needs, depending on the condition of the wafer surface, the next process, and the performance required by the customer. Currently, the precision of the polishing process has reached the nm (nanometer) level, and we are striving to further improve it.
And our solutions extend to the entire semiconductor factory. In addition to semiconductor manufacturing equipment and component products, our Construction and Industry Company's product lineup includes water pumps, cooling towers, and chillers, which are facilities and equipment essential for factory operations. We are the only manufacturer in the world that can provide such a wide range of solutions, from semiconductor factory utilities to production process.
Looking for new needs one step ahead and linking them to technological development
To us, being the "best partner" does not just mean perfectly meeting our customers' requests. It's a three-legged race in which we grow together by quickly discovering potential needs and creating solutions to realize them. With Ebara's technology and support, we will continue to take on the challenge of "contributing to the creation of an ever-evolving and prosperous lifestyle."